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List Claim Files

To list the claim files transactions click the “LIST…” link within the “CLAIM FILES” section on the left-hand side menu.  From this view you will see:

  • Search: A search to find your claim file(s).
  • Name: The computer generated name for your claim file(s).
  • Transaction Date: The date the transaction took place.
  • Status: The status of the claim file(s).
  • WIC Authority: Name of the WIC Authority
  • # Transactions: Number of transactions in the claim file(s).
  • Amount Claimed: Amount claimed in the claim file(s).
  • Amount Paid: Amount paid to the merchant.
  • Actions: Additional actions needed to submit the claim file(s).

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Search for a Claim File(s)

On the “List Claim Files” page you can search for specific claim file(s) via and of the below fields:

  • Name: The computer generated name for your claim file(s).
  • Pick a Site…: Site name for your claim file(s).
  • Pick a WIC Authority…: WIC Authority for your claim file(s).
  • Reconciliated: Whether or not the claim file(s) are reconciled.
  • Creation Date / To:  Search for claim file(s) between specific dates.

Once you specify the search fields, click the  button.  To clear the “Name”, “Creation Date” and “To” fields, just click the  button.

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Check Status on Claim Files

To check on the status of a claim file:

  1. Either click the “LIST…” link within the “CLAIM FILES” section on the left-hand side menu or the “Check Claim Files” button on the home page.
  2. Either do a search or browse through the displayed results.  The status of the claim file will be displayed in the “Status” column.

Possible statuses include:

  • Pending:  Claim file has been submitted to the WIC Agency and is pending conciliation.
  • Error: There was an issue with the claim file and it must be sent again.  (See next section). 
  • Conciliated:  Claim file was submitted to the WIC Agency and the claim was paid. 
  • Cancelled: Claim file was cancelled.

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