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Most problems resulting in a "WIC Item Not Found" error are the result of incorrectly entered WIC Item numbers.  Click here for instructions on how to correctly capture WIC Item numbers from multiple sources.


Overview

An Item List is mandatory in order to use MobiWIC.  When SoliSYSTEMS performs the MobiWIC setup, some common WIC items are automatically added to your store's Item List.  From that point onward all items can be either manually input or imported by use of a .csv file. You can create a .csv file by using Microsoft Office Excel, or OpenOffice Calc.


New Feature !!!

Your MobiWIC website just got smarter! Tired of "guessing" if your new WIC Item Number is the correct one? Your MobiWIC website will now tell you if your newly entered Item Number is correct immediately after you enter it! Just add the WIC Item Number to your website, then click SUBMIT. MobiWIC will then check and verify that your Item Number is valid!

AND...
MobiWIC will now notify you if you have already saved an incorrect WIC Item. Just look for a RED WIC Item number in your Item List (see below)!

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List Items

To list the items within price lists, click the “LIST…” link within the “ITEMS” section on the left-hand side menu.  From this view you will see:

  • Active: Whether or not the item is active.
  • Item #: The designated number for the item.
  • Description / 2nd Description: Main and secondary description of the item.
  • Price: The item price.
  • Department: The department the item belongs to.
  • Allow Price Entry: Whether or not to require price.
  • Edit: An icon to edit the item.
  • Delete: An icon to delete the item.

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Edit Items

To edit an item:

  1. Click the “LIST…” link within the “ITEMS” section on the left-hand side menu.
  2. Click on the pencil icon  for the terminal you want to edit.
  3. Make the needed changes.
  4. Click the ‘Submit’ button to save the new information.

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Item Active ON/OFF

  • To make the item active click the ‘ON’ button.
  • To make the item inactive click on the ‘OFF’ button.

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Verify a WIC Item

You will want to verify that items are WIC items. You can easily verify items by searching for the UPC number on the WIC UPC/PLU Report. You can generate this report by following the instructions listed here.

  1. Once you have the report document open, click the "Control" key and the "F" key at the same time to get to the search box.
  2. Enter your UPC number and press "Enter".
  3. It will find the item or tell you it's not on the list.
  4. If it finds the item be sure to leave off the last digit which is the check digit.

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Add Items

To add an item:

  1. Click the “ADD ITEM…” link within the “ITEMS” section on the left-hand side menu.
  2. Complete the fields:
    1. “Item #”
    2. “Department”: You can create as many, or as few, Departments as needed.
    3. “Description”: This is a mandatory field that allows up to 20 characters.

      Note

      If your description is more than 20 characters long it will be shortened when you import it and cut off whatever characters are after the 20 character limit.

    4. “Second Description”:  This is an optional field.
    5. “Price”: The retail amount your store will charge for the item.
    6. “Allow Price Entry”
  3. Make sure the item is active.
  4. Click the ‘Submit’ button to add the item.

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Delete Items

To delete an item:

  1. Click the “LIST…” link within the “ITEMS” section on the left-hand side menu.
  2. Click on the trash can icon  for the item you want to delete.
  3. If you need to delete multiple items place a check in the box next to the items and click "Delete selected".


     
  4. A dialog box will appear to confirm deletion. Click the ‘OK’ button to delete the item or the ‘Cancel’ button to cancel the delete.

     

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Export/Import Items List

To export an items list:

  1. Click the “EXPORT/IMPORT…” link within the “ITEMS” section on the left-hand side menu.
  2. In the “Export Items List” section:
    1. Fill in the item numbers “From” and “To”.  Note: If you leave these fields blank the whole list will export for the selected department.
    2. Select the department
  3. Click the ‘Export’ button.

Note

You will be prompted to either open or save the exported .csv file.  Once you open the file you will see a list similar to the above image.

 

To import an items list:

  1. Click the “EXPORT/IMPORT…” link within the “ITEMS” section on the left-hand side menu.
  2. In the “Import Items List” section:
    1. Click the  button and browse to the location of the item list you wish to import.
    2. Click the ‘Import’ button.

 

Note

The .csv file to import must have the below columns:

  • ItemNumber: PLU's are the Item Number for Fruits and Vegetables
  • Description: This is a mandatory field that allows up to 20 characters.

    Note

    If your description is more than 20 characters long it will be shortened when you import it and cut off whatever characters are after the 20 character limit.

  • SecondDescription: Text in this field is not required but the column must remain.
  • Price: Follow the same Price format throughout (do not use 2 for $1 for example).
  • DepartmentName: Follow the format of the Department names throughout (do not spell a Department in different ways or by using different punctuation).
  • AllowPriceEntry: Must be set to TRUE.

In addition, make sure that you do not use check digits.

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Submit an Item to Ohio WIC

There may be an item that a participant might want to request to be a WIC item. To request an item be added as a WIC item, submit the Item(s) to Ohio WIC for review so they may be added to the APL. To do this:

Within a Microsoft Excel file, email the following items to: OhioWICUPC@odh.ohio.gov

  • 12 digit UPC
  • Brand
  • Description
  • Type (fresh, canned, frozen)
  • Size (ounces, pounds, each, case)
     

There may be instances where a picture of the label, nutrition panel, and ingredient list is requested before adding the product to the APL.

 

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